St Vincent de Paul San Francisco MSC South Homeless Shelter Wall Mural

Children’s Case Manager

JOB TITLE: Children’s Case Manager 
SCHEDULE: 40 hours per week, occasional evenings and weekends 
LOCATION: Riley Center Community Office (1175 Howard Street, San Francisco)
SUPERVISOR: Children’s Program Manager
SALARY/BENEFITS: $18.27/hour, full medical (Kaiser), voluntary dental, vision, and life, 403b retirement plan 

Summary: Under the direct supervision of the Children’s Program Manager, and on-site support from the Community Office Program Manager, the Children’s Case Manager provides counseling, case management, community outreach and assists with the coordination, implementation and development of the Children’s Program at the Community Office.


  • Develop, coordinate & provide structured services to children and their mothers, including:  individual counseling, play/educational activities, child care, case management and advocacy.
  • Facilitate client group work as assigned, including children/youth support groups, healthy relationships’ groups and parenting skills/education to mothers.
  • Maintain and compile client records and service documentation in an accurate and timely manner.
  • Oversee protocol for Children’s Protective Services reporting on suspected child abuse, including notification, written responses and intervention.
  • Participate in regular staff meetings: Community Time, In-Services and Case Management.
  • Represent the Riley Center in community activities and projects, specifically related to children.
  • Assist the Volunteer Coordinator in screening, training, scheduling and supervising volunteers and interns as needed for the children’s program.
  • Maintain children’s program areas and supplies.
  • Upon hiring, complete the next domestic violence training offered by Riley Center.
  • Participate in appropriate on-going staff development training.
  • Attend Riley Center staff meetings, supervision, and training as required.
  • Assist with other direct client services in emergencies.
  • Participate in on-going cross training to perform duties in other departments of the agency as needed.
  • Perform other appropriate duties as assigned.


  • BA degree required in social services, psychology or a related field. Work experience may be accepted in lieu of a degree.
  • Experience and familiarity with a variety of creative arts and children’s play/educational activities.
  • Demonstrated skills in counseling, case management and client advocacy with children and families.
  • Reading, writing and oral fluency in English is required.
  • Knowledge of issues of child abuse/neglect, children who have experienced domestic violence and child development.
  • Familiarity with Harm Reduction philosophy and approach.
  • Strong interpersonal communication skills required with a commitment to open, direct and non-violent communication.
  • Understanding of domestic violence issues, especially in context to race, class, gender, and sexual identity
  • Knowledge, experience, and comfort working with a diverse community, including LGBTQQ, youth, immigrant, low-income communities, and communities of color.
  • Working knowledge of community resources.
  • Ability to deescalate crises and make decisions under pressure.
  • Basic reporting skills including data entry, Excel and Word processing.
  • Strong initiative and ability to work both independently and cooperatively in a small office.
  • Ability to maintain professional boundaries with clients, volunteers and staff.
  • Commitment to the mission of St. Vincent de Paul Society of San Francisco.


The St. Vincent de Paul Society of San Francisco is an Affirmative Action/Equal Opportunity Employer.

To Apply:

Send a resume and cover letter describing your interest to Lois Dutton, HR Director at