St. Vincent De Paul of San Francisco

Volunteer Coordinator

JOB TITLE: Volunteer Coordinator 
SCHEDULE: 40 hours per week, Monday-Friday
LOCATION: MSC-South Homeless Shelter, 5th and Bryant Street
SUPERVISOR: MSC-South Program Director
SALARY/BENEFITS: DOE, full medical (Kaiser) 

Summary: The Volunteer Coordinator is responsible for coordinating volunteers and special events on a weekly, monthly or as needed basis.  The Volunteer Coordinator will work with the Multi-Service Center South Homeless Shelter (MSC-South) and the Administration office to ensure volunteers are suitable for their assignment and are trained in our policies. 

Responsibilities:

  • Perform outreach to recruit new volunteers and fill volunteer needs as required particularly for the MSC-South.
  • Act as a liaison between the Volunteers and the Program.
  • Perform administrative tasks related to record keeping of volunteers.
  • Work with the Program Director to determine the ongoing needs for volunteer assignments.
  • Act as a liaison between the Volunteers and the Programs by coordinating their assignments.
  • Meet regularly with the MSC-South Program Director to determine the needs for volunteer placements.
  • Work with Development Director to engage corporate volunteers in meeting the mission of their organization’s commitment to volunteerism.
  • Track and keep records of volunteers who sign up and complete assignments using Shiftboard.
  • Maintain records in Shiftboard and perform database management tasks including running reports and system upgrades.
  • Perform essential outreach to volunteers as necessary, including SVDP conferences that staff volunteer shifts regularly.
  • Work with the Development Director to identify corporations that have employee volunteer groups and actively recruit employees to volunteer with our organization.
  • Respond to all volunteer inquiries within twenty-four hours.
  • Schedule assignments for volunteers after Program Director has approved the day and time.
  • Consult with Human Resources regarding any policy updates regarding sexual harassment or other policies that involve potential interaction between employees and volunteers.
  • Work with universities to recruit volunteers.
  • Follow up as needed with employers or groups to reflect on the assignment and track units of service.
  • Hold regular (weekly or as necessary) volunteer orientation/trainings and maintain documentation of policy signoffs.
  • Coordinate volunteers for special events.
  • Plan, organize and manage the Volunteer Appreciation event.
  • Other duties as assigned.

Qualifications:

  • Minimum of two years of experience working in the field of non-profit volunteering (background in managing a volunteer program is a plus).
  • Experience using Shiftboard and Outlook is desirable but not required.
  • Demonstrated management skills, initiative and problem resolution.
  • Demonstrated capability to effectively communicate orally and in writing using English.
  • Ability to recruit, engage, and retain individual participants that are volunteering for MSC-South or Administration.
  • Aptitude and engagement in presentations to volunteer groups.
  • Ability to work well with a diverse group of volunteers while keeping them interested in the volunteer work.
  • Willingness to adjust hours to accommodate the needs of the job.
  • Ability to effectively manage a wide array of tasks, projects, and responsibilities.
  • Ability to work collaboratively and cooperatively in a team.
  • Ability to work productively in an unstructured environment with frequent interruptions.
  • Good communication skills in English including reading, writing and speaking.
  • Ability to relate professionally with employers and groups.
  • Proficient in basic computer applications, such as Word and Excel.
  • Good record keeping skills and attention to detail.
  • Demonstrated ability to train others.
  • Familiarity with social service resources.
  • Commitment to the mission of St. Vincent de Paul Society of San Francisco.

The St. Vincent de Paul Society of San Francisco is an Affirmative Action/Equal Opportunity Employer.

To Apply:

Send a resume and cover letter describing your interest to Lois Dutton, HR Director at ldutton@svdp-sf.org