St. Vincent de Paul of San Francisco

JOB TITLE:                       Case Manager

SCHEDULE:                       Monday – Friday, with occasional evenings & one Sunday a month

CLASSIFICATION:          Full-time, non-exempt, union membership OPEIU local 3

LOCATION:                       Confidential shelter site

SUPERVISOR:                   Residential Program Manager

SALARY/BENEFITS:      $19.09 per hour, benefits/medical (Kaiser) and other voluntary benefits

 

SUMMARY:

This position provides a full range of direct services to survivors of domestic violence primarily in our transitional housing program and support with emergency shelter survivors of domestic violence as needed.                       

                                               

RESPONSIBILITIES:

  • Provide crisis intervention, conflict resolution, peer support, and manage emergency procedures.
  • Provide direct client services: individual counseling, case management, advocacy, accompaniment, and emergency      transportation (using program vehicle).
  • Conduct new client screenings: review application, interview and provide orientation to new clients/families.
  • Provide support on the crisis-line: telephone counseling, screening for shelter, information and referrals.
  • Facilitate resident meetings and support groups.
  • Maintain and compile client records, including crisis line forms, individual case files, daily log and service statistics in an accurate and timely manner.
  • Participate in regular staff meetings: Community Time, In-Services, Case Management, program development.
  • Represent Riley Center in community activities as needed.
  • Assist Volunteer Coordinator in training and supervising volunteers as needed.
  • Share residential shelter management duties: laundry, clean/set up rooms, donations, food shopping, basic maintenance, chore checks, etc.
  • Participate in on-going cross training and appropriate staff development to perform duties in other departments of the agency as needed.
  • Perform other appropriate duties as assigned.
  • Upon hiring, complete the next domestic violence training offered by Riley Center.

               

 

QUALIFICATIONS:

  • BA degree in social services, psychology or other related field. Equivalent work experience acceptable in lieu of degree.
  • Experience working with survivors of domestic violence in direct services.
  • Demonstrated skills in counseling, case management and client advocacy.
  • Familiarity with the philosophy and approach of Harm Reduction, Motivational Interviewing and OARS.
  • Strong interpersonal, verbal and written communication skills.
  • Understanding of domestic violence issues, especially in context to race, class, gender, and sexual identity.
  • Knowledge, experience, and comfort working with a diverse community, including LGBTQQ, youth, immigrant, low income communities, and communities of color.
  • Working knowledge of community resources.
  • Demonstrated commitment to open, direct, and non-violent communication.
  • Ability to de-escalate crisis situations and make decisions under pressure.
  • Basic reporting skills including data entry, Excel and Word processing.
  • Strong initiative and ability to work both independently and cooperatively in a small office.
  • Ability to maintain professional boundaries with clients, volunteers and staff.
  • Commitment to the mission of St. Vincent de Paul Society of San Francisco.

 

The St. Vincent de Paul Society of San Francisco, Riley Center

 is an Affirmative Action/Equal Opportunity Employer.

 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction.

 

Please email Lois Dutton, HR Director at ldutton@svdp-sf.org or fax 415-977-1271