St. Vincent de Paul of San Francisco

Program Aid – Day

St Vincent de Paul Society of San Francisco

Multi-Service Center – No. California’s largest homeless shelter

JOB TITLE: Program Aid

SCHEDULE: 40 hours per week, 5 days per week 8 – 4:30

LOCATION: 525 – 5th Street, San Francisco, CA 94107

CLASSIFICATION: Non-exempt, Full-time, union

SUPERVISOR: Day Shift Supervisor

SALARY/BENEFITS: $17.34 hourly, Kaiser paid in full for employee, voluntary dental/vision, 403b retirement plan


Under the supervision of the Shift Supervisor, the Program Aid is responsible for assisting in the general operation of the MSC and Drop-In Center. This position will monitor and control activities of the clients ensuring the safety of the shelter.


· Provide resource and referral information for clients

· Responsible for respectful and courteous treatment of all clients at all times.

· Monitor and control activities in the Shelter and Drop In, ensuring the safety of residents and staff.

· Carry protective gloves at all times and use them as appropriate.

· Follow and maintain rules and regulations described in the Shelter’s operations manual.

· Implement and adhere to Standards of Care per City/County legislation.

· Use CHANGES software to record client data.

· Make area checks as assigned.

· Perform bed checks.

· Distribute and collect blankets and towels.

· Monitor meal lines.

· Responsible for cleanliness of bed and work areas, including restrooms.

· Attend monthly all-staff meetings.

· Perform other appropriate duties as assigned.


· High school degree or equivalent

· One year experience working with diverse populations in a shelter or non-profit setting.

· Good communication skills, both verbal and written.

· Ability to work with men and women who are homeless, indigent, alcoholic, mentally ill, and/or unemployed.

· Ability to maintain accurate records.

· Ability to work well under pressure and in crisis situations.

· Ability to work collaboratively and cooperatively with staff.

· Ability to follow rules and supervisor’s instructions.

· Ability to take direction and learn new skills.

· Proficient in data entry, learning new software and Microsoft Word.

· Demonstrated use of Vincentian values such as respect, dignity, integrity, compassion, justice and stewardship.

· Ability to advocate for clients and use resourcefulness to help clients and resolve problems.

· Demonstrated excellence in relating to clients and duties.

· Ability to maintain professional boundaries with guests, volunteers and staff.

· Commitment to the mission of St. Vincent de Paul Society of San Francisco.

St. Vincent de Paul Society is an Affirmative Action/Equal Opportunity Employer

Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants will be considered for employment, with arrest and/or conviction records.

Please send your cover letter and resume to: