The St. Vincent de Paul Society of San Francisco (SVDP-SF) has expanded its operation of the city’s Division Circle Navigation Center in Memory of Brian Quinn located at 224 S. Van Ness Ave. Division Circle had offered safe and clean emergency sleeping accommodations for 125 homeless adults each night, but has now expanded to a total of 185.

In coordination with the San Francisco Department of Homelessness and Supportive Housing (HSH) and other city departments and agencies, SVDP-SF uses a harm reduction model and provides emergency and operational services, as well as case management for clients.

“As a long standing nonprofit service provider, St. Vincent de Paul is happy to support the Mayor and her initiative to increase beds for those who are unhoused and most vulnerable,” said SVDP-SF executive director Shari Wooldridge. “Our mission has always been to bring back the humanity, dignity and self-respect to any one in need. Today, we are able to provide another 60 beds for those who are looking to heal and move in a different direction with their lives.”

Division Circle Navigation Center provides time limited stays for clients. Staff develop plans to connect clients to key city services and benefits. Clients working with Navigation Center and Coordinated Entry staff may be able to extend their stay to 60 days if space permits. The center generally offers 7 day emergency intakes of individual clients at all times, based on approved protocols and referral sources.

The low-barrier features of the center provide the capacity for clients to shelter with their partners, their pets, and store their possessions on site. The navigation center offers intake assessments within the first 48 hours of clients checking in for benefits when needed; service plans for the period of stay with short term “next steps”; wellness checks as necessary; coordination and scheduling with collaborating service partners to provide more supportive services to clients as needed during their stay.

In 1991, SVDP-SF began working with the City’s homeless population operating the Multi-Service Center South, San Francisco’s largest and most extensive homeless shelter that includes a 24-hour resource and drop in center. SVDP-SF also provides services to survivors of domestic violence though it’s Riley Center Program, which provides emergency and transitional housing to survivors among other vital services.

About the St. Vincent de Paul Society of San Francisco

The St. Vincent de Paul Society of San Francisco was established in 1860 on a simple principle: assist those who need help the most. The organization’s mission is to offer hope and service on a direct person-to-person basis, working to break the cycles of homelessness and domestic violence. SVDP-SF provides safety-net services to individuals and families who struggle to meet their basic needs. One hundred percent of clients are without shelter and rely on our programs to regain stability and self-sufficiency. For more information contact either Shari Wooldridge at 415-757-6568 Executive Director, Lisa Devitt Handley at 415-757-6560 Development Director or the website at www.svdp-sf.org. 

As of Spring 2019, SVDP-SF formed a partnership in 2019 with Richmond Area Multi Services (RAMS) to provide more comprehensive supportive services to Riley Center survivors of domestic violence. As part of this partnership, we are excited to announce that RAMS is now offering services at our Community Office at 1175 Howard Street two days a week.

We are happy to welcome RAMS clinician, Raul Yepez. Raul is a registered associate marriage and family therapist. He received his master’s degree in Counseling/Psychology from Holy Names University in Oakland, CA. As a Behavioral Health Counselor and Mental Health Consultant for Richmond Area Multi-Services, he is providing  individual counseling sessions, as well as group sessions. Raul is trained in the Positive Parenting Program, and his theoretical framework is focused on Cognitive Behavioral Therapy, Narrative Therapy and Psychodynamic Therapy.  Welcome to Riley Center Raul!

Rams Services hours at Community Office:

  • Tuesdays: 3 pm – 7 pm
  • Fridays: 2 pm – 6 pm

For more information about these services please contact Stacy Knight at sknight@svdp-sf.org

The scaffolding has come down and the new look of St. Vincent de Paul Society revealed. After years of planning and efforts to secure funding, we are thrilled to present a fresh contemporary and colorful face to the community.

With support from the Museum of the African Diaspora, SVDP-SF partnered with 1AMSF* to upgrade our Community and Administrative Office located on Howard Street. The project included a neighborhood invitation to provide input into the themes and overall appearance of the building mural. California native artist Muzae from 1AMSF created the design and enlisted a team of artists to bring the artwork to fruition. The overarching theme is universal empathy through the recognition of all that we share together and have in common. The concept is depicted in the frame of four rooms viewed at different times of the day with the shared moon as the one constant that remains the same throughout.

The external improvement is part of a major modernization of the hundred year old building owned by St. Vincent de Paul Society of San Francisco. The first phase included reconstruction of the upstairs, enabling us to co-locate administrative functions and eliminate costly lease payments.

The second phase has resulted in a substantial renovation of the community outreach office of our Riley Center: Services for Survivors of Domestic Violence. The center offers a full range of adult, child and family residential, educational and therapeutic services, case management, housing and employment support, crisis line, drop-in consultation, and access to a wide variety of community resources. Beginning in January, a rich variety of workshops and forums are planned at the community office and information will be available through our website.

* 1AMSF, an abbreviation for First Amendment San Francisco, is a collective committed to preserving and supporting freedom of speech through the street art movement.

St. Vincent de Paul Society of San Francisco
RILEY CENTER | Services for Survivors of Domestic Violence

JOB TITLE: Assistant Residential Program Manager
SCHEDULE: 40 hours per week, evenings and weekends as needed
CLASSIFICATION: Full-time, Non-exempt
LOCATION: Confidential shelter site
SUPERVISOR: Residential Program Manager
SALARY/BENEFITS: $25 per hour, benefits/medical (Kaiser), voluntary dental, vision and life

SUMMARY:
The Assistant Residential Program Manager’s (ARPM) primary responsibilities are to provide assistance to the Residential Program Manager through administrative, supervisory and programmatic support. This position will supervise direct services staff and make programmatic decisions when the Residential Program Manager and/or Program Director are unavailable.

RESPONSIBILITIES:
• Assist with supervision of all residential direct service staff.
• Assist with delivery of all program services including workshops, support groups, case management, client events, and other shelter client related activities.
• Provide support and office coverage with direct client services as needed on site, including one weekend day a week.
• Responsible for oversight and compiling statistical reporting including but not limited to monthly program reports to the Program Director, client records, crisis line forms, individual case files, and daily log and service statistics.
• Handle payroll and coordinate with Residential Program Manager, Program Director and/or Human Resources Director in responding to HR issues.
• Coordinate the monthly office order for shelter.
• Facilitate meetings and staff trainings.
• Assist with 40 Hour Domestic Violence Training.
• Manage the staff of emergency shelter and overnight staff members.
• Participate in regular staff meetings: Case Management, Team Management, Community Time and In-Service Meetings. Participation in trainings is required.
• Responsible for facility upkeep and maintenance management.
• Participate in rotation of back-up emergency cell phone on a 24/7 basis.
• Perform other duties as assigned and participate in on-going cross training to perform duties in other departments of the agency as needed.

QUALIFICATIONS:
• BA degree in social services, psychology or other related field. Equivalent work experience acceptable in lieu of degree.
• 3 years prior experience in supervision/management, with strong leadership and supervision skills.
• Strong organizational, communication and administrative skills.
• Experience with domestic violence issues/dynamics (personal, educational, &/or professional), especially in context to race, class, gender and sexual identity.
• Ability to de-escalate crisis situations and make decisions under pressure.
• Ability to develop goals, plan, organize and prioritize work.
• Ability to think critically and resolve problems.
• Strong social perception skills using active listening to work on understanding other people.
• Must display a positive attitude and be encouraging with clients and staff.
• Excellent interpersonal, verbal and written English communication skills.
• Intermediate data entry, Excel and Word processing skills.
• Ability to maintain constructive and cooperative working relationships.
• Ability to maintain professional boundaries with volunteers, clients and staff.
• Knowledge, experience, and comfort working with a diverse community, including LGBTQQ, youth, immigrant, low income communities, and communities of color.
• Professional demeanor and appearance.
• Ability to move seamlessly between being a team player and working independently while being flexible in a quickly changing environment.
• Commitment to the mission of St. Vincent de Paul Society of San Francisco.

ST. Vincent de Paul Society of San Francisco is an Affirmative Action/Equal Opportunity Employer

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction.

To apply send a cover letter describing your interest and a resume to Lois Dutton:
Email: jobs@svdp-sf.org or by fax to 415-977-1271

St. Vincent de Paul Society of San Francisco
RILEY CENTER | Services for Survivors of Domestic Violence

JOB TITLE: Case Manager Level II
SCHEDULE: Monday – Friday, with occasional evenings & weekends
CLASSIFICATION: Full-time, non-exempt, union membership OPEIU local 29
LOCATION: Confidential shelter site
SUPERVISOR: Residential Program Manager
SALARY/BENEFITS: $23.50 per hour, benefits/medical (Kaiser) and other voluntary benefits

SUMMARY:
This position provides a full range of direct services to survivors of domestic violence in our emergency shelter. This position will work with other Case Managers, when client issues arise, to mediate and resolve problems with residential clients.

RESPONSIBILITIES:

• Assess client needs and develop a strategy to assist client.
• Handle case assignments, draft safety plans, review case progress and close out cases upon client exit.
• Meet regularly with clients to provide support and assess progress while ensuring client satisfaction.
• Provide direct client services: intakes, individual counseling, case management, assessments, advocacy, accompaniment, and emergency transportation (using program vehicle).
• Conduct new client screenings by reviewing the application and interviewing the client. Provide orientation to new clients/families.
• Facilitate support groups for clients.
• Develop client mental health care plan.
• Attend mental health community based meetings.
• Work with staff and client on mental health plan.
• Work with clients with MCM Model.
• Work directly with mental health professionals for services.
• Refer mental health services as needed.
• Facilitate and assist with 40 hour DV training.
• Provide high quality service to clients and their families.
• Utilize skills learned and developed from consultations and trainings to enhance services.
• Research and refer client resources.
• Evaluate and research client resources for quality and fit with meeting client needs.
• Maintain good working relationships with support networks and resource providers.
• Answer crisis-line: telephone counseling, screening for shelter, information and referrals.
• Facilitate resident meetings and support groups.
• Maintain and compile client records, including crisis line forms, individual case files, daily log and service statistics in an accurate and timely manner.
• Participate in regular staff meetings: Community Time, In-Services, Case Management, program development.
• Represent Riley Center in community activities as needed.
• Assist Volunteer Coordinator in training and supervising volunteers as needed.
• Share residential shelter management duties: laundry, clean/set up rooms, donations, food shopping, basic maintenance, chore checks, etc.
• Participate in on-going cross training and appropriate staff development to perform duties in other departments of the agency as needed.
• Perform other appropriate duties as assigned.

QUALIFICATIONS:
• BA degree in behavioral sciences, social services, psychology or other related field is preferred. Equivalent work experience acceptable in lieu of degree.
• Two years of experience working with survivors of domestic violence in direct services.
• Completion of 40 hour DV Certification if not already certified. Proof will be required.
• Excellent written and spoken English communication skills.
• Excellent time management skills. Ability to plan, prioritize and meet deadlines.
• Ability to maintain professional standards with regard to client confidentiality and rights.
• Ability to assist clients with resolving problems and mediate issues when needed.
• Ability to organize and manage files, schedules, dates and information.
• Excellent accuracy in documentation, data entry and reporting.
• Ability to document notes and write legibly.
• Familiarity with the philosophy and approach of Harm Reduction, Motivational Interviewing and OARS.
• Understanding of domestic violence issues, especially in context to race, class, gender, and sexual identity.
• Understanding of confidentiality and privilege laws.
• Working knowledge of community resources in San Francisco.
• Demonstrated commitment to open, direct, and non-violent communication.
• Ability to de-escalate crisis situations and make decisions under pressure.
• Basic reporting skills including data entry, Excel and Word processing.
• Ability to be self-directed and work independently without supervision. Able to work on a team, collaboratively, when necessary.
• Ability to maintain professional boundaries with clients, volunteers and staff.
• Empathetic and supportive when mentoring clients.
• Commitment to the mission of St. Vincent de Paul Society of San Francisco.

St. Vincent de Paul Society of San Francisco is an Affirmative Action/Equal Opportunity Employer

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction.

To apply send a cover letter describing your interest and a resume to Lois Dutton:
Email: jobs@svdp-sf.org by fax to 415-977-1271

St. Vincent de Paul Society of San Francisco Job Description

JOB TITLE: Graveyard Shift Supervisor LOCATION: 525- 5TH Street, SF
PROGRAM: Multi-Service Center South
SALARY/BENEFITS: DOE, Kaiser paid for employee, voluntary dental, vision and 403b retirement
CLASSIFICATION: Full- Time, 40 hours per week,
Exempt position (non-union) NUMBER OF EMPLOYEES POSITION SUPERVISES: Approx. 11-14
SUPERVISOR: Site Manager

SUMMARY:
Under the supervision of the Site Manager, the Swing Shift Supervisor manages the graveyard operation of Multi-Service Center South, which provides a full range of support services to homeless men and women. The Graveyard Shift Supervisor is responsible for support of and adherence to the mission of the St. Vincent de Paul Society (SVDP) and the Multi-Service Center South. This position provides direct supervision to Program staff, overseeing activities in the shelter ensuring the safety of residents and staff.

PRIMARY DUTIES AND RESPONSIBILITIES:
• Supervision of staff including coaching, corrective action, evaluating, staff development and training.
• Ensure quality provision of all direct services. Maintain focus on client needs, client satisfaction and results driven approach.
• Document and communicate on a daily basis all facets of the graveyard operation to the Site Manager and Program Director, including the implementation of the Standards of Care legislation and Shelter Grievance Policy.
• Develop and maintain weekly work schedules, post assignments and responsibilities for graveyard and swing staff.
• Review, correct and approve all Program Aide timesheets on a bi-weekly basis using ADP.
• Review and process holiday and vacation request forms.
• Maintain property and supply rooms by keeping organized and clean at all times.
• Attend weekly meetings with Site Manager and Program Director.
• Attend all meetings and trainings as assigned.
• Oversee the implementation of all Multi-Service Center South’s policies and procedures.
• Provide guidance, leadership and consultation to staff.
• Supervise, assist and help motivate staff in all areas of shelter work.
• Comply with all Human Services Contractual requirements and maintain accurate records for quality assurance and reporting.
• Be accessible for emergencies, provide back-up and work weekend shifts as needed. Requires some daytime and weekend work/meetings.
• Oversee maintenance and cleaning of shelter.
• Monitor the injury and illness prevention program and OSHA requirements.
• Perform other duties as assigned.

QUALIFICATIONS:
• Four-year degree preferred in social services or related field. Equivalent experience and education in lieu of degree will be accepted.
• Three years of experience in contract administration with a non-profit organization.
• Strong organizational and communication skills.
• Average ability to read, write and speak using English.
• Above average ability to maintain accurate records.
• Strong ability to lead and motivate staff.
• Proficiency in Microsoft Windows, Word, Excel and Outlook.
• Experience working with homeless individuals and/or disadvantaged people. Experience working with people who are mentally ill or substance abuse preferred.
• Demonstrated use of Vincentian values such as respect, integrity, dignity, collaboration, justice, compassionate service, client advocacy, resourcefulness and excellence.
• Sensitivity to the needs of diverse ethnic, cultural, religious, gender/transgender populations.
• Ability to de-escalate crisis situations and make decisions under pressure.
• Ability to maintain professionalism while working for SVDP and keep professional boundaries with staff, volunteers and clients.
• Commitment to the mission of St. Vincent de Paul Society of San Francisco.
• Bilingual: English and Spanish preferred.

St. Vincent de Paul Society is an Affirmative Action/Equal Opportunity Employer
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.
Please send a cover letter and resume to Lois Dutton, HR Director by email: jobs@svdp-sf.org or fax to 415-977-1271

St. Vincent de Paul Society of San Francisco
RILEY CENTER | Services for Survivors of Domestic Violence

JOB TITLE: Case Manager
SCHEDULE: Monday – Friday, noon – 8:30 pm
CLASSIFICATION: Full-time, non-exempt, union membership OPEIU local 3
LOCATION: Confidential shelter site
SUPERVISOR: Residential Program Manager
SALARY/BENEFITS: $19.09 per hour, benefits/medical (Kaiser) and other voluntary benefits

SUMMARY:
This position provides a full range of direct services primarily to our residential clients and crisis line callers.

RESPONSIBILITIES:
• Provide crisis intervention, conflict resolution, peer support, and manage emergency procedures.
• Answer crisis-line: telephone counseling, screening for shelter, information and referrals.
• Provide direct client services: individual counseling, case management, advocacy, accompaniment, and emergency transportation (using program vehicle).
• Facilitate resident meetings and support groups.
• Maintain and compile client records, including crisis line forms, individual case files, daily log and service statistics in an accurate and timely manner.
• Participate in regular staff meetings: Community Time, In-Services and Case Management.
• Represent Riley Center in community activities as needed.
• Assist Volunteer Coordinator in training and supervising volunteers as needed.
• Share residential shelter management duties: laundry, clean/set up rooms, donations, food shopping, basic maintenance, chore checks, etc.
• Participate in on-going cross training and appropriate staff development to perform duties in other departments of the agency as needed.
• Perform other appropriate duties as assigned.
• Upon hiring, complete the next domestic violence training offered by Riley Center.

QUALIFICATIONS:
• BA/BS degree in social services, psychology or other related field. Equivalent work experience acceptable in lieu of degree.
• Experience working with survivors of domestic violence in direct services.
• Demonstrated skills in counseling, case management and client advocacy.
• Familiarity with the philosophy and approach of Harm Reduction, Motivational Interviewing and OARS.
• Written and oral fluency in English required with strong interpersonal skills.
• Understanding of domestic violence issues, especially in context to race, class, gender, and sexual identity.
• Knowledge, experience, and comfort working with a diverse community, including LGBTQQ, youth, immigrant, low income communities, and communities of color.
• Critical thinking and problem solving skills.
• Working knowledge of community resources.
• Demonstrated commitment to open, direct, and non-violent communication.
• Ability to de-escalate crisis situations and make decisions under pressure.
• Basic reporting skills including data entry, Excel and Word processing.
• Ability to maintain construction and cooperative working relationships with peers, volunteers and managers.
• Ability to maintain professional boundaries with clients, volunteers and staff.
• Commitment to the mission of St. Vincent de Paul Society of San Francisco.

The St. Vincent de Paul Society of San Francisco, Riley Center
is an Equal Opportunity Employer.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction.

Interested applicants please respond by applying to:
Lois Dutton, HR Director at jobs@svdp-sf.org or fax: 415-977-1271

St. Vincent de Paul Society of San Francisco
RILEY CENTER | Services for Survivors of Domestic Violence

JOB TITLE: Case Manager
SCHEDULE: Friday – Monday 1 p.m. – 9:30 p.m.
CLASSIFICATION: Full-time, non-exempt, union membership OPEIU local 29
LOCATION: Confidential shelter site
SUPERVISOR: Residential Program Manager
SALARY/BENEFITS: $19.09 per hour, benefits/medical (Kaiser) and other voluntary benefits

SUMMARY:
This position provides a full range of direct services to survivors of domestic violence primarily in our transitional housing program and support with transitional housing program survivors of domestic violence as needed.

RESPONSIBILITIES:
• Provide crisis intervention, conflict resolution, peer support, and manage emergency procedures.
• Provide direct client services: individual counseling, case management, advocacy, accompaniment, and emergency transportation (using program vehicle).
• Conduct new client screenings: review application, interview and provide orientation to new clients/families.
• Facilitate resident meetings and support groups.
• Maintain and compile client records, including crisis line forms, individual case files, daily log and service statistics in an accurate and timely manner.
• Participate in regular staff meetings: Community Time, In-Services, Case Management, program development.
• Represent Riley Center in community activities as needed.
• Assist Volunteer Coordinator in training and supervising volunteers as needed.
• Share residential shelter management duties: laundry, clean/set up rooms, donations, food shopping, basic maintenance, chore checks, etc.
• Participate in on-going cross training and appropriate staff development to perform duties in other departments of the agency as needed.
• Perform other appropriate duties as assigned.
• Upon hiring, complete the next domestic violence training offered by Riley Center.

QUALIFICATIONS:
• BA degree in social services, psychology or other related field preferred. Equivalent work experience acceptable in lieu of degree.
• Experience working with survivors of domestic violence in direct services.
• Demonstrated skills in counseling, case management and client advocacy.
• Familiarity with the philosophy and approach of Harm Reduction, Motivational Interviewing and OARS.
• Strong interpersonal, verbal and written communication skills.
• Understanding of domestic violence issues, especially in context to race, class, gender, and sexual identity.
• Knowledge, experience, and comfort working with a diverse community, including LGBTQQ, youth, immigrant, low income communities, and communities of color.
• Working knowledge of community resources.
• Demonstrated commitment to open, direct, and non-violent communication.
• Ability to de-escalate crisis situations and make decisions under pressure.
• Basic reporting skills including data entry, Excel and Word processing.
• Strong initiative and ability to work both independently and cooperatively in a small office.
• Ability to maintain professional boundaries with clients, volunteers and staff.
• Commitment to the mission of St. Vincent de Paul Society of San Francisco.

The St. Vincent de Paul Society of San Francisco, Riley Center is an Affirmative Action/Equal Opportunity Employer.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Interested applicants please respond by sending a cover letter and resume to:
jobs@svdp-sf.org or fax to 415-977-1271

St. Vincent de Paul Society of San Francisco
RILEY CENTER | Services for Survivors of Domestic Violence

 

JOB TITLE:                       Community Case Manager (Spanish/English)
SCHEDULE:                       40 hours per week
CLASSIFICATION:          Non-Exempt, Full-time, Union
LOCATION:                       Community Office- 1175 Howard Street- San Francisco, CA
SUPERVISOR:                   Community Office Program Manager
SALARY/BENEFITS:      $19.59, medical fully paid for employee, voluntary dental and vision

 

 SUMMARY:
The Community Case Manager provides bilingual counseling, advocacy, and case management services to survivors of domestic violence at The Riley Center’s Community Office. This includes support groups, drop in support as well as follow-up services to former residents of the Riley Center residential programs.

RESPONSIBILITIES:

  • Coordinate and provide domestic violence services to Community Office clients: telephone, home visits, counseling, case management, advocacy, accompaniment, referrals, and assist clients with paperwork.
  • Facilitate support groups.
  • Refer clients to appropriate domestic violence services in the community.
  • Assume responsibility of Community Office statistical and data collection for quarterly reports.
  • Upon hiring, complete next available domestic violence training offered by Riley Center.
  • Attend Riley Center staff meetings, supervision meetings and trainings.
  • Participate in appropriate on-going staff development & training.
  • Facilitate support groups.
  • Participate in on-going cross training to perform duties in other departments of the agency as needed.
  • Maintain and compile client records, including individual case notes, daily log and statistics, in an accurate and timely manner.
  • Share office management duties: maintenance, donations, mail, supporting volunteers, etc.
  • Occasional weekend and evening hours.
  • Perform other duties as assigned.

 QUALIFICATIONS:

  • BA degree in Psychology, Social Work, Gender Studies, or other related field.  Experience and/or certifications may be accepted in lieu of a degree.
  • Written and verbal fluency in both Spanish and English required.
  • Experience working with survivors of domestic violence direct services, and government agencies is preferred.
  • Demonstrated skills in counseling, case management and client advocacy.
  • Excellent reporting skills including use of Microsoft Office and data entry skills. 
  • Familiarity with Harm Reduction philosophy and approach.
  • Strong interpersonal, verbal and written communication skills and the ability to document clearly and legibly.
  • Understanding of domestic violence issues, especially in context to race, class, gender, and sexual identity.
  • Ability to work independently and with little supervision, as well as being a team player.
  • Knowledge, experience, and comfort working with a diverse community, including LGBTQQ, youth, immigrant, low income communities, and communities of color.
  • Working knowledge of community resources.
  • Demonstrated commitment to open, direct, and non-violent communication.
  • Ability to de-escalate crisis situations and make decisions under pressure.
  • Strong initiative and ability to work both independently and cooperatively in a small office.
  • Ability to maintain professional boundaries with clients, volunteers and staff.
  • Commitment to the mission of St. Vincent de Paul Society of San Francisco.

The St. Vincent de Paul Society of San Francisco, Riley Center
is an Equal Opportunity Employer.

 Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction history.

 Please send a resume and cover letter to:  Lois Dutton at jobs@svdp-sf.org
Or fax to: 415-977-1271

St. Vincent de Paul Society of San Francisco
RILEY CENTER | Services for Survivors of Domestic Violence

JOB TITLE: Overnight Counselor
SCHEDULE: Thursday and Saturday Nights 9:30PM-6:00AM
LOCATION: Confidential shelter site
CLASSIFICATION: Non-exempt/part-time
SUPERVISOR: Residential Program Manager
SALARY: $15 per hour
BENEFITS: pro-rated vacation /sick hours, mandatory union membership

SUMMARY:
Under the direct guidance of the Residential Program Manager, this position will provide overnight coverage for shelter and the entire building.

RESPONSIBILITIES:
• Ensure the safety and security of the residents.
• Provide sole staffing coverage at night: crisis intervention, conflict resolution, peer support, and manage emergency procedures.
• As needed, provide direct client services: individual counseling, advocacy and emergency transportation (using program vehicle)
• As needed, maintain and compile client records, including individual case files, crisis-line forms, daily log and service statistics.
• Conduct nightly interior perimeter and census checks of the entire building.
• Responsible for turning on/off alarm system as needed.
• Participate in staff meetings as appropriate and requested.
• Represent Riley Center in community activities as needed.
• Upon hiring, complete next available domestic violence training offered by Riley Center or other certified trainer.
• Participate in appropriate on-going staff development training.
• Share shelter management duties: maintain donations, clean/set-up rooms, trash/recycling, laundry, basic maintenance, etc.
• Participate in on-going cross training to perform duties in other departments of the agency as needed.
• Assist with administrative tasks.
• Perform other appropriate duties as assigned.

QUALIFICATIONS:
• AA degree in social services or related field preferred or equivalent work experience.
• One year of Case Management experience.
• Experience and familiarity with a variety of creative arts and children’s play/educational activities.
• Knowledge of issues of child abuse/neglect, children who have experienced domestic violence and child development.
• Demonstrated skills in counseling, case management and client advocacy with children and families.
• Familiarity with Harm Reduction philosophy and approach.
• Strong interpersonal, verbal and written communication skills.
• Understanding of domestic violence issues, especially in context to race, class, gender, and sexual identity.
• Knowledge, experience, and comfort working with a diverse community, including LGBTQQ, youth, immigrant, low income communities, and communities of color.
• Working knowledge of community resources.
• Demonstrated commitment to open, direct, and non-violent communication.
• Ability to de-escalate crisis situations and make decisions under pressure.
• Basic reporting skills including data entry, Excel and Word processing.
• Strong initiative and ability to work both independently and cooperatively in a small office.
• Ability to maintain professional boundaries with clients, volunteers and staff.
• Commitment to the mission of St. Vincent de Paul Society

The St. Vincent de Paul Society of San Francisco – Riley Center
is an Affirmative Action, Equal Opportunity Employer.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and or conviction records.

Interested applicants please send a cover letter with your resume for consideration to:

Email: jobs@svdp-sf.org
Fax: 415-977-1271