Spring 2020 Domestic Violence Training May 6 – June 24, 2020

Our Domestic Violence Advocacy Trainings have shifted online.

Learn the dynamics of domestic violence to build a foundation of knowledge that allows you to support survivors as a service provider or community member.

St. Vincent de Paul’s – Riley Center for Domestic Abuse Survivors Program is looking for volunteers that are interested in working: in our community office, on our crisis line, at our children’s program, and with Volunteer Outreach Coordinator at community outreach events and resource fairs.

Audience:

This 40-Hour Training is designed for the general public, potential volunteers, and working adults in the education, health, housing, legal, and social services fields. This training is for people who are committed to the following:

• Supporting survivors of domestic abuse/intimate partner violence,
• Developing and enhancing counseling, facilitation, and leadership skills
• Challenging all forms of oppression that contribute to Intimate Partner Violence

40-Hour Training Format:

The required curriculum will be presented EXCLUSIVELY ONLINE! This requires online training with staff from organizations that are well-established in the field of Domestic Violence and related areas. Videos and readings will complement our presentations and discussions. In order to participate in this training you are required to:

1. Have access to a computer with a webcam and microphone.
2. Have access to the internet.
3. Have Zoom.us downloaded on the computer.
4. Be registered to participate in this training by May 1, 2020 at 5pm.

Topics included in our 40-Hour training:

• Domestic Violence 101
• Supporting Survivors
• LGBTQIA Survivors and Barriers to Services
• Teen Dating Violence
• Safety Planning
• Danger Assessment
• The Effects of Trauma
• Understanding Barriers to Services & Support + more!

Training Dates:

This training will take place on the following dates, which are on Wednesday evenings from 4:00pm – 7:00pm

• Session 1: May 6, 2020
• Session 2: May 13, 2020
• Session 3: May 20, 2020
• Session 4: May 27, 2020
• Session 5: June 3, 2020
• Session 6: June 10, 2020
• Session 7: June 17, 2020
• Session 8: June 24, 2020

Location of Training:

St. Vincent de Paul’s Riley Center Community Office, 1175 Howard Street, San Francisco, CA 94103

Applications and payments are due by May 1, 2020. Spaces are very limited and priority is given to incoming volunteers for the Riley Center, Staff from Domestic Violence Agencies and Service Providers around the San Francisco Bay Area. Bi-lingual/Bi-cultural Spanish speakers are strong encouraged to apply!

REGISTER HERE!

St. Vincent de Paul Society of San Francisco
RILEY CENTER | Services for Survivors of Domestic Violence

JOB TITLE: Assistant Residential Program Manager
SCHEDULE: 40 hours per week, evenings and weekends as needed
CLASSIFICATION: Full-time, Non-exempt
LOCATION: Confidential shelter site
SUPERVISOR: Residential Program Manager
SALARY/BENEFITS: $25 per hour, benefits/medical (Kaiser), voluntary dental, vision and life

SUMMARY:
The Assistant Residential Program Manager’s (ARPM) primary responsibilities are to provide assistance to the Residential Program Manager through administrative, supervisory and programmatic support. This position will supervise direct services staff and make programmatic decisions when the Residential Program Manager and/or Program Director are unavailable.

RESPONSIBILITIES:
• Assist with supervision of all residential direct service staff.
• Assist with delivery of all program services including workshops, support groups, case management, client events, and other shelter client related activities.
• Provide support and office coverage with direct client services as needed on site, including one weekend day a week.
• Responsible for oversight and compiling statistical reporting including but not limited to monthly program reports to the Program Director, client records, crisis line forms, individual case files, and daily log and service statistics.
• Handle payroll and coordinate with Residential Program Manager, Program Director and/or Human Resources Director in responding to HR issues.
• Coordinate the monthly office order for shelter.
• Facilitate meetings and staff trainings.
• Assist with 40 Hour Domestic Violence Training.
• Manage the staff of emergency shelter and overnight staff members.
• Participate in regular staff meetings: Case Management, Team Management, Community Time and In-Service Meetings. Participation in trainings is required.
• Responsible for facility upkeep and maintenance management.
• Participate in rotation of back-up emergency cell phone on a 24/7 basis.
• Perform other duties as assigned and participate in on-going cross training to perform duties in other departments of the agency as needed.

QUALIFICATIONS:
• BA degree in social services, psychology or other related field. Equivalent work experience acceptable in lieu of degree.
• 3 years prior experience in supervision/management, with strong leadership and supervision skills.
• Strong organizational, communication and administrative skills.
• Experience with domestic violence issues/dynamics (personal, educational, &/or professional), especially in context to race, class, gender and sexual identity.
• Ability to de-escalate crisis situations and make decisions under pressure.
• Ability to develop goals, plan, organize and prioritize work.
• Ability to think critically and resolve problems.
• Strong social perception skills using active listening to work on understanding other people.
• Must display a positive attitude and be encouraging with clients and staff.
• Excellent interpersonal, verbal and written English communication skills.
• Intermediate data entry, Excel and Word processing skills.
• Ability to maintain constructive and cooperative working relationships.
• Ability to maintain professional boundaries with volunteers, clients and staff.
• Knowledge, experience, and comfort working with a diverse community, including LGBTQQ, youth, immigrant, low income communities, and communities of color.
• Professional demeanor and appearance.
• Ability to move seamlessly between being a team player and working independently while being flexible in a quickly changing environment.
• Commitment to the mission of St. Vincent de Paul Society of San Francisco.

ST. Vincent de Paul Society of San Francisco is an Affirmative Action/Equal Opportunity Employer

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction.

To apply send a cover letter describing your interest and a resume to Lois Dutton:
Email: jobs@svdp-sf.org or by fax to 415-977-1271

St. Vincent de Paul Society of San Francisco
RILEY CENTER | Services for Survivors of Domestic Violence

JOB TITLE: Case Manager Level II
SCHEDULE: Monday – Friday, with occasional evenings & weekends
CLASSIFICATION: Full-time, non-exempt, union membership OPEIU local 29
LOCATION: Confidential shelter site
SUPERVISOR: Residential Program Manager
SALARY/BENEFITS: $23.50 per hour, benefits/medical (Kaiser) and other voluntary benefits

SUMMARY:
This position provides a full range of direct services to survivors of domestic violence in our emergency shelter. This position will work with other Case Managers, when client issues arise, to mediate and resolve problems with residential clients.

RESPONSIBILITIES:

• Assess client needs and develop a strategy to assist client.
• Handle case assignments, draft safety plans, review case progress and close out cases upon client exit.
• Meet regularly with clients to provide support and assess progress while ensuring client satisfaction.
• Provide direct client services: intakes, individual counseling, case management, assessments, advocacy, accompaniment, and emergency transportation (using program vehicle).
• Conduct new client screenings by reviewing the application and interviewing the client. Provide orientation to new clients/families.
• Facilitate support groups for clients.
• Develop client mental health care plan.
• Attend mental health community based meetings.
• Work with staff and client on mental health plan.
• Work with clients with MCM Model.
• Work directly with mental health professionals for services.
• Refer mental health services as needed.
• Facilitate and assist with 40 hour DV training.
• Provide high quality service to clients and their families.
• Utilize skills learned and developed from consultations and trainings to enhance services.
• Research and refer client resources.
• Evaluate and research client resources for quality and fit with meeting client needs.
• Maintain good working relationships with support networks and resource providers.
• Answer crisis-line: telephone counseling, screening for shelter, information and referrals.
• Facilitate resident meetings and support groups.
• Maintain and compile client records, including crisis line forms, individual case files, daily log and service statistics in an accurate and timely manner.
• Participate in regular staff meetings: Community Time, In-Services, Case Management, program development.
• Represent Riley Center in community activities as needed.
• Assist Volunteer Coordinator in training and supervising volunteers as needed.
• Share residential shelter management duties: laundry, clean/set up rooms, donations, food shopping, basic maintenance, chore checks, etc.
• Participate in on-going cross training and appropriate staff development to perform duties in other departments of the agency as needed.
• Perform other appropriate duties as assigned.

QUALIFICATIONS:
• BA degree in behavioral sciences, social services, psychology or other related field is preferred. Equivalent work experience acceptable in lieu of degree.
• Two years of experience working with survivors of domestic violence in direct services.
• Completion of 40 hour DV Certification if not already certified. Proof will be required.
• Excellent written and spoken English communication skills.
• Excellent time management skills. Ability to plan, prioritize and meet deadlines.
• Ability to maintain professional standards with regard to client confidentiality and rights.
• Ability to assist clients with resolving problems and mediate issues when needed.
• Ability to organize and manage files, schedules, dates and information.
• Excellent accuracy in documentation, data entry and reporting.
• Ability to document notes and write legibly.
• Familiarity with the philosophy and approach of Harm Reduction, Motivational Interviewing and OARS.
• Understanding of domestic violence issues, especially in context to race, class, gender, and sexual identity.
• Understanding of confidentiality and privilege laws.
• Working knowledge of community resources in San Francisco.
• Demonstrated commitment to open, direct, and non-violent communication.
• Ability to de-escalate crisis situations and make decisions under pressure.
• Basic reporting skills including data entry, Excel and Word processing.
• Ability to be self-directed and work independently without supervision. Able to work on a team, collaboratively, when necessary.
• Ability to maintain professional boundaries with clients, volunteers and staff.
• Empathetic and supportive when mentoring clients.
• Commitment to the mission of St. Vincent de Paul Society of San Francisco.

St. Vincent de Paul Society of San Francisco is an Affirmative Action/Equal Opportunity Employer

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction.

To apply send a cover letter describing your interest and a resume to Lois Dutton:
Email: jobs@svdp-sf.org by fax to 415-977-1271

St. Vincent de Paul Society of San Francisco Job Description

JOB TITLE: Graveyard Shift Supervisor LOCATION: 525- 5TH Street, SF
PROGRAM: Multi-Service Center South
SALARY/BENEFITS: DOE, Kaiser paid for employee, voluntary dental, vision and 403b retirement
CLASSIFICATION: Full- Time, 40 hours per week,
Exempt position (non-union) NUMBER OF EMPLOYEES POSITION SUPERVISES: Approx. 11-14
SUPERVISOR: Site Manager

SUMMARY:
Under the supervision of the Site Manager, the Swing Shift Supervisor manages the graveyard operation of Multi-Service Center South, which provides a full range of support services to homeless men and women. The Graveyard Shift Supervisor is responsible for support of and adherence to the mission of the St. Vincent de Paul Society (SVDP) and the Multi-Service Center South. This position provides direct supervision to Program staff, overseeing activities in the shelter ensuring the safety of residents and staff.

PRIMARY DUTIES AND RESPONSIBILITIES:
• Supervision of staff including coaching, corrective action, evaluating, staff development and training.
• Ensure quality provision of all direct services. Maintain focus on client needs, client satisfaction and results driven approach.
• Document and communicate on a daily basis all facets of the graveyard operation to the Site Manager and Program Director, including the implementation of the Standards of Care legislation and Shelter Grievance Policy.
• Develop and maintain weekly work schedules, post assignments and responsibilities for graveyard and swing staff.
• Review, correct and approve all Program Aide timesheets on a bi-weekly basis using ADP.
• Review and process holiday and vacation request forms.
• Maintain property and supply rooms by keeping organized and clean at all times.
• Attend weekly meetings with Site Manager and Program Director.
• Attend all meetings and trainings as assigned.
• Oversee the implementation of all Multi-Service Center South’s policies and procedures.
• Provide guidance, leadership and consultation to staff.
• Supervise, assist and help motivate staff in all areas of shelter work.
• Comply with all Human Services Contractual requirements and maintain accurate records for quality assurance and reporting.
• Be accessible for emergencies, provide back-up and work weekend shifts as needed. Requires some daytime and weekend work/meetings.
• Oversee maintenance and cleaning of shelter.
• Monitor the injury and illness prevention program and OSHA requirements.
• Perform other duties as assigned.

QUALIFICATIONS:
• Four-year degree preferred in social services or related field. Equivalent experience and education in lieu of degree will be accepted.
• Three years of experience in contract administration with a non-profit organization.
• Strong organizational and communication skills.
• Average ability to read, write and speak using English.
• Above average ability to maintain accurate records.
• Strong ability to lead and motivate staff.
• Proficiency in Microsoft Windows, Word, Excel and Outlook.
• Experience working with homeless individuals and/or disadvantaged people. Experience working with people who are mentally ill or substance abuse preferred.
• Demonstrated use of Vincentian values such as respect, integrity, dignity, collaboration, justice, compassionate service, client advocacy, resourcefulness and excellence.
• Sensitivity to the needs of diverse ethnic, cultural, religious, gender/transgender populations.
• Ability to de-escalate crisis situations and make decisions under pressure.
• Ability to maintain professionalism while working for SVDP and keep professional boundaries with staff, volunteers and clients.
• Commitment to the mission of St. Vincent de Paul Society of San Francisco.
• Bilingual: English and Spanish preferred.

St. Vincent de Paul Society is an Affirmative Action/Equal Opportunity Employer
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.
Please send a cover letter and resume to Lois Dutton, HR Director by email: jobs@svdp-sf.org or fax to 415-977-1271

St. Vincent de Paul Society of San Francisco
RILEY CENTER | Services for Survivors of Domestic Violence

JOB TITLE: Case Manager
SCHEDULE: Monday – Friday, noon – 8:30 pm
CLASSIFICATION: Full-time, non-exempt, union membership OPEIU local 3
LOCATION: Confidential shelter site
SUPERVISOR: Residential Program Manager
SALARY/BENEFITS: $19.09 per hour, benefits/medical (Kaiser) and other voluntary benefits

SUMMARY:
This position provides a full range of direct services primarily to our residential clients and crisis line callers.

RESPONSIBILITIES:
• Provide crisis intervention, conflict resolution, peer support, and manage emergency procedures.
• Answer crisis-line: telephone counseling, screening for shelter, information and referrals.
• Provide direct client services: individual counseling, case management, advocacy, accompaniment, and emergency transportation (using program vehicle).
• Facilitate resident meetings and support groups.
• Maintain and compile client records, including crisis line forms, individual case files, daily log and service statistics in an accurate and timely manner.
• Participate in regular staff meetings: Community Time, In-Services and Case Management.
• Represent Riley Center in community activities as needed.
• Assist Volunteer Coordinator in training and supervising volunteers as needed.
• Share residential shelter management duties: laundry, clean/set up rooms, donations, food shopping, basic maintenance, chore checks, etc.
• Participate in on-going cross training and appropriate staff development to perform duties in other departments of the agency as needed.
• Perform other appropriate duties as assigned.
• Upon hiring, complete the next domestic violence training offered by Riley Center.

QUALIFICATIONS:
• BA/BS degree in social services, psychology or other related field. Equivalent work experience acceptable in lieu of degree.
• Experience working with survivors of domestic violence in direct services.
• Demonstrated skills in counseling, case management and client advocacy.
• Familiarity with the philosophy and approach of Harm Reduction, Motivational Interviewing and OARS.
• Written and oral fluency in English required with strong interpersonal skills.
• Understanding of domestic violence issues, especially in context to race, class, gender, and sexual identity.
• Knowledge, experience, and comfort working with a diverse community, including LGBTQQ, youth, immigrant, low income communities, and communities of color.
• Critical thinking and problem solving skills.
• Working knowledge of community resources.
• Demonstrated commitment to open, direct, and non-violent communication.
• Ability to de-escalate crisis situations and make decisions under pressure.
• Basic reporting skills including data entry, Excel and Word processing.
• Ability to maintain construction and cooperative working relationships with peers, volunteers and managers.
• Ability to maintain professional boundaries with clients, volunteers and staff.
• Commitment to the mission of St. Vincent de Paul Society of San Francisco.

The St. Vincent de Paul Society of San Francisco, Riley Center
is an Equal Opportunity Employer.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction.

Interested applicants please respond by applying to:
Lois Dutton, HR Director at jobs@svdp-sf.org or fax: 415-977-1271